Contact Us
We'd love to hear from you and meet your furry friend
Get In Touch
Whether you have questions about our services, want to arrange a facility tour, or are ready to book your pet's stay, we're here to help. Reach out through email and we'll respond as quickly as possible.
Our Location
Unit 7, Meadowbrook Business Park
Willow Lane, Cheshire
CW9 8TH, United Kingdom
Opening Hours
Monday - Friday: 7:30am - 6:30pm
Saturday: 8:00am - 5:00pm
Sunday: 9:00am - 4:00pm
Finding Us
By Car
We're located just off the A556, approximately 10 minutes from junction 19 of the M6. Turn onto Willow Lane at the Meadowbrook roundabout and follow signs to the business park. We're in Unit 7, with dedicated parking directly outside.
Public Transport
The nearest railway station is Knutsford, about 2 miles away. The 88 bus runs hourly from the station to Meadowbrook, stopping at the business park entrance. From there, it's a 2-minute walk to our premises.
Parking
Free parking is available for clients directly in front of our unit. There's additional overflow parking at the rear of the business park if needed during busy periods.
About Our Facility
Purpose-Built Premises
Our facility was specifically designed for pet care, with climate control, soundproofing between areas, and separate zones for dogs, cats, and small animals.
Secure Outdoor Space
Over an acre of fully fenced outdoor exercise areas, including separate paddocks for different sized dogs and a covered area for wet weather.
Comfortable Accommodation
Individual kennels and suites with raised beds, fresh bedding daily, and natural light. Each animal has their own private space to relax.
Safety First
CCTV monitoring, secure entry systems, and trained staff on-site during all operating hours. Your pet's safety is our priority.
Frequently Asked Questions
Simply send us an email with your preferred dates and times, and we'll arrange a convenient slot for you to visit. Tours typically last around 20-30 minutes and give you a chance to see all areas and ask questions.
We'll need your pet's vaccination records, details of any dietary requirements or medications, emergency contact information, and your vet's contact details. For first-time boarders, we also request a short behavioural questionnaire.
While we understand the urge to check in, visits during boarding can sometimes unsettle pets who have just settled into a routine. We're happy to send regular updates and photos instead. If you have specific concerns, please discuss them with us.
We accept cash, all major credit and debit cards, and bank transfers. For boarding, we require a deposit at the time of booking with the balance due on collection. Grooming and daycare are payable on the day.
Yes, we work closely with Meadowbrook Veterinary Practice, located just 5 minutes from our facility. In an emergency, they provide priority treatment for our boarders. Of course, we can also contact your own vet if you prefer.
Staff members remain on-site until 10pm for evening checks and feeding, and return at 6am for morning routines. For genuine emergencies outside these hours, we have an emergency contact procedure in place.
Ready to Meet Us?
Drop us an email to arrange a visit or ask any questions. We look forward to welcoming you and your pet to our family.
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